The British Council has an office in Zagreb, Croatia. Please note that we do not have a telephone enquiries service except for exams services and that the recommended way to contact us is by email. Our office is not open to the general public.
Please note: the British Council is unable to answer enquiries about consular issues, such as visas, passports or work permits. You may find answers to these on the British Embassy’s website.
POSTAL ADDRESS
Palmotićeva 60/I
10000 Zagreb
Croatia
OUR TEAM
Aida Salamanca, Director
Exams
Please email or call us:
Phone: +385 (01) 4899 508 (working days 11:00-13:00)
Email: exams@britishcouncil.hr
One of our exams colleagues will be in touch with you:
Đurđica Valadžija, Examination Services Manager
Renata Karas, Examinations Services Coordinator
Iva Kušek, Examination Services Coordinator
Sanja Kolobara, Examinations Services Officer
Programmes and projects
Email us at: Projects@britishcouncil.hr and English@britishcouncil.hr
Rosana Besednik, Programme Manager
+ 385 (0) 1 4899 505
Branka Žaja, Projects and Communications Coordinator
+ 385 (0) 1 4899 521
Nataša Novaković, Project Assistant
+ 385 (0) 1 4899 525
Resources
Ivana Knezović, Accountant/Resources Coordinator
+ 385 (0) 1 4899 504
SPEAKING UP POLICY AND COMPLAINTS
If candidates have a complaint, they need to raise it with the test day supervisor immediately after the exam. Any complaints raised after that will not be considered. If candidates spot any malpractice during the test, they should report it immediately after the test following the insturctions in the document on the bottom of this page.