Contact us

The British Council office in Zagreb, Croatia is not open to the general public. We continue to serve you through our online platforms and by e-mail - please see below for further details.   

Please note: the British Council is unable to answer enquiries about consular issues. If your enquiry is about UK visas or work permits, please visit the UK Government's website for more information. You may find how the Embassy can help British nationals on the British Embassy’s website.  

POSTAL ADDRESS

British Council 
Savska cesta 32
10000 Zagreb
Croatia

OUR TEAM

Nigel Bellingham, Director 

Exams

Please call us if you have any queries about the exams we offer. Our exams telephone line is open between 9.00 to 18.00 Monday to Friday.

Exams team phone number: +385 1 7900 023

Our customer contact centre staff speak English only.

Or use the online form to contact us

Programmes and projects

Email us at: Projects@britishcouncil.hr and English@britishcouncil.hr

Rosana Besednik, Programme Manager

Branka Žaja, Projects and Communications Coordinator

Nataša Novaković, Project Assistant 

Resources

Ivana Knezović, Accountant/Resources Coordinator
+ 385 (0) 1 4899 504

SPEAKING UP POLICY AND COMPLAINTS

If candidates have a complaint, they need to raise it with the test day supervisor immediately after the exam. Any complaints raised after that will not be considered. If candidates spot any malpractice during the test, they should report it immediately after the test following the insturctions in the document on the bottom of this page.