The British Council office in Zagreb, Croatia is not open to the general public. We continue to serve you through our online platforms and by phone and e-mail - please see below for further details.
Please note: the British Council is unable to answer enquiries about consular issues. If your enquiry is about UK visas or work permits, please visit the UK Government's website for more information. You may find how the Embassy can help British nationals on the British Embassy’s website.
Savska cesta 32
Nigel Bellingham, Director (Acting)
Please email or call us:
Phone: +385 (01) 4899 508; Mon - Fri from 11.00 - 13.00 h
One of our exams colleagues will be in touch with you:
Đurđica Valadžija, Examination Services Manager
Renata Karas, Examinations Services Coordinator
Sanja Kolobara, Examinations Services Officer
Programmes and projects
Rosana Besednik, Programme Manager
+ 385 (0) 1 4899 505 (currently closed)
Branka Žaja, Projects and Communications Coordinator
+ 385 (0) 1 4899 521 (currently closed)
Nataša Novaković, Project Assistant
Ivana Knezović, Accountant/Resources Coordinator
+ 385 (0) 1 4899 504
SPEAKING UP POLICY AND COMPLAINTS
If candidates have a complaint, they need to raise it with the test day supervisor immediately after the exam. Any complaints raised after that will not be considered. If candidates spot any malpractice during the test, they should report it immediately after the test following the insturctions in the document on the bottom of this page.