Refunds and transfer policy


We are able to refund your examination fee for medical reasons only.

If this is the case, you must provide an original medical certificate with the diagnosis written legibly in English or Latin within 7 days of the test. 

Please note that only 50% of the fee is refundable.

All approved requests for refund are processed after we receive approval from Cambridge English.


Fees cannot be transferred to a later exam period or from one level of examination to another.